Contact Us
Looking for more answers? Need help selecting the Tufts Health Direct plan level that’s right for you or your small group? We’re here to help.
Call us at 877-322-2443, Monday through Friday, from 8:30 a.m. to 5 p.m.
Tufts Health Plan
PO Box 9194
Watertown, MA 02471-9194
Already a Tufts Health Direct member?
By Email:
- If you are an individual or small business looking to buy health insurance, and have a question, please email: sales@hsainsurance.com
- If you are an existing member, and have a question about your benefits or premium and billing, please email: customerservice@hsainsurance.com
- If you are an existing member looking to update your account, such as adding or removing subscribers, updating dependents, or making demographic changes, please email: enrollment@hsainsurance.com
Para servicio en español:
Telefono: 877-322-2443 opción 7
spanish@hsainsurance.com
Live Chat:
Available 8:30 a.m. - 5 p.m.
Click here for online chat.
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