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Benefits


With Tufts Health Direct, our individual and small-group plan, your employees get access to high-quality, low-cost health care, including:

  • Doctors' office visits and checkups
  • Hospital stays
  • X-rays and lab tests
  • Prescriptions
  • Vision services
  • Easy-to-access family-planning services

Tufts Health Plan also offers:

  • FREE health support by phone any time members need it with our 24/7 NurseLine
  • A large network of primary care providers and specialists, and access to most in-network specialists with no authorization needed
  • Doctors and a customer service team who speak many languages
  • In-house medical, mental health, and pharmacy professionals who work together to coordinate members' care, plus help with nonmedical needs and resources
  • Tufts Health Member Connect, our online self-service tool to help members manage their health care 24/7, where they can update their information, order a new ID card, change their PCP, and more

Looking for more details about Tufts Health Direct benefits?

  • Check our Tufts Health Direct Member Handbook (2018 / 2019)
  • See the Summary of Benefits for each Tufts Health Direct plan level:
 
Or call us at 877-322-2443. We’re happy to help.



Call us at: 877-322-2443
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